WILLIAM J. PARDEE is a consultant, trainer, and speaker on ways to improve
the product development process and to create high-quality products that customers
want.
During his eighteen-year career in research and development at Rockwell
International, he helped develop methods to provide higher quality to customers,
from the science of inspection through process control to study and definition
of customer requirements, and was named Engineer of the Year, in 1987.
He
founded Pardee Quality Methods
in 1992 to consult and teach full-time. The author holds a doctorate in physics
from the University of Illinois at Urbana-Champaign.
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HOUSE PUBLISHING CO., INC. 353 West 12th
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