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Dorset House Publishing
High-Quality Books on Software Engineering and Management.  Since 1984.

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Introduction

Dorset House has been selling and shipping its books since its founding in 1984. Now, we're selling online. We chose PayPal for our shopping cart and online processing service. PayPal is convenient and secure. With PayPal, you can purchase books directly from us online. Your order will go straight to our warehouse for fulfillment.

Owned by eBay, PayPal allows any business or individual with an e-mail address to securely send payments online. PayPal was recently recognized as the 2002 SIIA Codie Awards winner for "Best eCommerce Solution" and is recognized by PC Magazine as one of "The Top 100 Web Sites." To learn more about PayPal, click here.

To order from us through PayPal, just use your PayPal username and password before you check out—or you can create one on-the-fly as you fill out the order information. To read more about PayPal accounts, click here.

Shipping

Shipping of Dorset House orders paid through PayPal is currently limited to continental U.S. customers ordering via UPS Ground. For rush deliveries, alternate carriers, or delivery outside the contiguous 48 states, please call us directly at (800) 342-6657 or (212) 620-4053, weekdays, 9am to 6pm. Alternatively, fill out our Faxable Order Form and fax to (212) 727-1044. To order from an online bookstore, use the drop-down list of online bookstores on each book's web page. To purchase from a brick-and-mortar bookstore, contact our Recommended Booksellers to verify availability.

Please note that although you can use our PayPal shopping cart to order as many books as you'd like, customers ordering six or more books may save on shipping costs by placing a phone order instead. By phone, we can provide shipping options based on actual weight.

Shipping costs for PayPal orders are as follows:

First Book

Each Additional Book

$8.00

$1.75

Shipping costs for orders via fax or phone are as follows:

First Book

Each Add'l Book Up to Five

Each Add'l Book Greater Than Five

$8.00

$1.75

Call for price determined by weight

Sales Tax

Orders shipped within New York State will be charged a flat sales tax of 8.5%. Residents of counties where the tax is less than 8.5% will have the difference credited to their PayPal account as soon as the order is processed. No sales tax will be charged to orders shipped to destinations outside of New York State.

PayPal Policies

Below is a list of PayPal policy statements. Please check PayPal.com for updates. Any orders placed on your PayPal account will be subject to the following guidelines. Dorset House Publishing does not guarantee the services provided by PayPal or the policies stated by PayPal or its providers. Dorset House is not responsible for known or unknown damages, errors, or delays arising from use of the PayPal shopping cart or PayPal payment processing system via Dorsethouse.com or otherwise.

User Agreement (February 7, 2003)
Privacy Policy (February 7, 2003)
Closing Accounts and Limiting Account Access (February 7, 2003)
Electronic Fund Transfer Rights and Error Resolution Policy (March 13, 2003)
Buyer Complaint Policy (February 13, 2003)
Money Back Guarantee Policy (February 7, 2003)
Payments (Sending, Receiving, and Withdrawals) Policy (March 13, 2003)
Fees Policy (February 20, 2003)
Debit Card Policy (February 7, 2003)
BillPay Policy (February 7, 2003)
Acceptable Use Policy (March 13, 2003)

Dorset House Disclaimer

By using the PayPal shopping cart and payment processing system, you (the "Customer") agree to waive any consequential damages arising from any order placed through the Dorset House Website, Dorsethouse.com. In no case will Dorset House be liable for any refund exceeding the dollar amount received by Dorset House for products ordered by the Customer in any single transaction.

 DORSET HOUSE PUBLISHING CO., INC.
New: 3143 Broadway, Suite 2B  New York, New York 10027  USA
1-800-DH-BOOKS or 212-620-4053, fax 212-727-1044
Copyright © 1996-2008 by Dorset House Publishing Co., Inc. All rights reserved.
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