|
A | B | C | D | E | F | G | H | I | J | K | L | M
N | O |
P | Q | R
| S | T |
U | V | W|
Y| Z
A
Accidental Software Development, 5, 7, 8, 13,
17, 24, 48, 49, 149, 224, 325, 330
Accountability, 119, 130, 132, 212-13, 215, 294,
299
Adams, Scott, xviii, 13, 14, 333
Adaptation and adaptability, xxv, 9, 10, 12,
13, 16, 21, 24, 25, 26, 31, 39, 42, 47, 48, 49,
50, 149, 174, 180, 189, 206, 213, 224, 233, 325ff.
Adaptive Conceptual Model, xxx, 14, 15-17, 22,
25, 49
Adaptive development, xxv, xxix, xxx, 11, 14,
15, 19, 21, 22, 23-24, 25, 31, 39, 40, 41, 46,
47, 56, 59, 99, 156, 198, 263
See also Collaboration
culture, xxiv, xxvi, 15, 185, 208, 213-23,
236
cycles, xxx, 69, 111, 129
governance, 214-16, 231
management, xxvi, xxx, 15, 23, 126, 181, 185,
202-34, 323
organizations, xxvi, 20, 40, 122, 151, 214,
262, 325
of software, xxv, xxix, xxx, 11, 14, 15, 19,
21ff., 25, 31, 39, 40, 41, 47, 56, 82, 83, 120,
129, 189, 242, 252
teams, 46, 47, 118, 218
Adaptive Development Model, xxx, 14, 15, 17-20,
21, 22, 25, 37, 39, 40, 46
Adaptive Development Model Life Cycle, 37ff.,
46, 50, 58, 62, 81-112, 144, 147, 154, 159, 182,
211, 217, 225, 238ff., 245, 248, 250-55, 259,
277, 279
Advanced, 237ff., 250-55, 277, 279
characteristics of, 83-90
iterative life cycle and, 37, 50
planning, 81-112
Speculate, Collaborate, Learn, 18, 25, 41,
50, 58, 62, 83, 154, 182, 237, 328
Adaptive (LeadershipCollaboration) Management
Model, xxx, 14, 15, 20-22, 25, 182, 189, 205-13
accountability and, 212-13
Adhocracy, 4, 5, 325-26
Agents, 15, 22, 29ff., 43, 47ff., 134, 189, 273,
285
independent, 15, 34, 47, 50, 189
self-organizing, 189, 273
Aggregation, 34, 35, 50
Ambrose, Steven, xviii, 53, 333
Andreas, Steve, xviii, 55, 333
Anxiety, 37, 41, 59, 122, 125, 216, 217, 220,
221-22, 223, 327
Approved state, 248ff., 254, 255
Arrival of the fittest, 11, 12-13, 25, 31, 33,
47, 213, 326
Arthur, W. Brian, xvii, 9, 24, 33, 333
Artificial Life (A-Life), 32-33, 36, 179, 264
Ashby, W.R., 190, 210
Austin, Robert, 231, 333
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B
Bach, James, 75, 332, 334
Balance, 140, 185, 208, 213, 214, 216, 220, 223,
232, 236, 276, 286, 287, 289, 295, 325
Bayer, Sam, xxv, 19, 334
Bennis, Warren, xviii, xx, 42, 45, 77, 117, 118,
139, 209, 210, 211, 222, 334
Best practices, 94, 214, 279
Biederman, Patricia, xviii, 42, 45, 77, 117,
118, 139, 222, 334
Boehm, Barry, 18, 38, 309, 334
Boids, 31-32
Booch, Grady, 4
Boundaries, 55, 58, 89, 184, 200, 225, 229, 269,
283-84, 290, 291
hierarchical, 291
permeable, 284
of self-organization, 283-84
Brache, Alan, 225, 344
Building blocks, 34-35, 323-24
Business Process Reengineering (BPR), 8, 151,
153, 186, 187, 188, 224, 325, 326
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C
Caldwell, Mike, 157
Campbell, Susan, 322
Capability Maturity Model (CMM), 11-12, 152,
186, 188, 224, 225, 236, 237, 259, 283, 325
Cecret Lake, 27ff.
Change, xxiv, 47, 83, 86, 89-90, 140-41, 151-54,
162, 163, 182-84, 285, 316-19
containment of, 183-84, 185, 224, 300, 316-19
controlling, 183-84, 185, 238, 300, 316
management of, 183, 184, 285, 286, 300
requests, 86, 163
Chaordic organizations, 206, 207
Chaos, xxiv, xxvi, 8, 15, 25, 27, 50, 55, 126,
189, 216, 223, 283, 287, 289, 327, 328, 329
edge of, xxvi, 27-50, 59, 121, 126, 133, 206,
207, 208, 216, 219, 221, 232-33, 236, 261, 264,
276, 286, 295, 328
teams and, 46, 47, 327
Charette, Robert, xx, 309, 310, 334
Christensen, Clayton, 180-81, 335
Collaborate stage, 18, 25, 41, 50, 58, 62, 83,
154, 182, 237, 328
Collaboration, xxv, xxvi, xxx, 13ff., 21, 22,
24, 25, 33, 41, 45, 50, 64, 83, 113-42, 148, 154ff.,
158, 182, 185, 190, 206, 211-12, 214ff., 218,
225, 232, 236, 251, 256, 261-93, 294, 296, 300,
302, 322ff., 328, 329, 331
See also Structural collaboration; Tools
of collaboration
adaptive, 120, 185, 211-12
barriers to, 115-17
complexity and, 120-26
environment for, 124, 146, 148, 210, 216, 236,
302
facilitation of, 137, 205, 275
framework, 268
network, 21, 26, 271, 281, 285, 286-87, 298
pitfalls of, 132-34
postmortems of, 174
rancorous, 134-35
service layer, 256, 277
teams and, 48, 120, 126-35, 184, 208, 269
Collier, Wayne, 235, 251
CommandControl management, xxv, xxvi, 21,
23, 25, 115, 117, 126, 137, 182, 192, 199, 205ff.,
209, 215, 231, 232, 273, 324, 328ff.
Communication, 45, 50, 116, 127, 262, 271, 272,
300
Competition, 13, 33, 34, 48, 59, 86, 186, 287
Completion states, 235, 239, 241, 245, 248, 249,
250, 254, 255
Complex adaptive systems (CASs), xxiv, xxvi,
xxx, 8, 10ff., 24, 25, 28ff., 33ff., 39, 45, 47ff.,
115, 121, 122, 126, 149ff., 188-89, 205, 208,
209, 230, 261, 282, 287, 288, 324, 326, 328ff.
four properties of, 34
learning model based on, 149-54
Complexity, xxiv, xxv, xxvii, xxx, 8, 12, 19,
25, 29, 30, 32, 33, 35-37, 46, 47, 50, 83, 120,
122, 186, 199-200, 224, 226, 285, 286,
290, 304
collaboration and, 120-26
complication vs., xxvi, 12, 19, 29, 188, 207,
226, 236
of ecosystems, 231
of environments, 12, 22, 34, 35-37, 38, 41,
42, 45, 46-49, 50, 55ff., 90, 115, 184, 217,
223, 228, 229, 242
of problems, xxiv, xxvi, 30, 188-89
of projects, 36, 68, 77, 81, 159, 204, 211,
235, 237
simplicity vs., 199-200
Component-based approach, 37, 40, 83, 84-85,
241
Components, 35, 37, 40, 69, 70, 84-85, 97-99,
104, 105-7, 108-11, 144, 211, 241-50, 251, 254,
255, 291, 302, 313
dependencies of, 104, 251, 258, 302
finalizing, 109-10
life cycles of, 244, 245-49
primary, 70, 97-98, 105-6, 108
rigor of, 255-58
support of, 70, 98-99, 107, 108-9
technology of, 70, 98-99, 106-7, 108-9
types and states of, 248-50, 254, 255
Compromise, 216, 217-19, 224
Computer-aided software engineering (CASE), 6,
267, 277
Concurrency, 15, 17, 19, 87, 205, 239, 241ff.,
329
Connectivity, 122, 124-25, 272, 286, 287, 329
Conner, Daryl, 141, 335
Constantine, Larry, xix, 117, 119, 132-33, 137,
335
Context, 125, 161, 263, 264-68, 288, 329
content vs., 125, 263, 264-68, 291
Control, 121-26, 181, 182, 214, 225, 287
management and, 181, 182
Convergence, 58, 59, 129, 304
Co-opetition, 13
Coveney, Peter, xviii, 31, 33, 335
Cox, Brad, 4
Creativity, 36, 37, 48, 50, 57, 120, 124, 126,
133, 190, 199, 205, 238, 325, 328
Crichton, Michael, xviii, 13, 182, 335
Customer Focus-Group (CFG) Reviews, xxi, xxv,
46, 95, 101-2, 147, 154, 155, 156-67, 172, 256,
280, 295, 313, 324
evaluation of results, 166-67
facilitators in, 135, 136-37, 155, 161, 162
Customers, 40, 42, 44, 46, 47, 55, 60, 64, 157ff.,
191, 198
intimacy of, 66, 191, 198
relationships with, 154ff., 160
Cusumano, Michael, 41, 145, 335
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D
Darwin, Charles, 10, 208, 326
Davenport, Thomas, 262, 336
Davis, Jim, 312
Dawdling, xxxi, 321, 322
Decision-making, xxvi, 55, 56, 59, 96, 113, 118,
123, 127, 133, 135, 148, 204, 208, 214, 217, 223,
278, 287, 329
distributed, 208, 214
meetings and, 123, 278
Defects, 4, 36, 44, 67, 68, 74, 76, 77, 123,
135, 167, 227, 314
De Geus, Arie, xvii, 11, 58, 59, 143, 202, 205,
336
Delivery dates, 94, 307-8
DeMarco, Tom, xix, xx, 4, 117, 118, 231, 306,
309, 327, 332, 336
Deming, W. Edwards, 225
Dependency, 243, 248, 251, 257-58, 263, 267-68,
269, 302
between components, 104, 251, 258, 302
intra- and inter-project, 248, 263
Detail (Model) state, 245, 248, 249
Determinism, xxiv, xxv, 8ff., 17, 20, 24, 39,
40, 41, 42, 47, 48, 50, 58, 79, 183-84, 187, 189,
326, 327, 330
Developers, 30, 31, 38, 44, 46, 47, 49
Development, See Accidental Software Development;
Adaptive development; Concurrency; High change;
High speed; Iterative development; Monumental
Software Development; Serial development; Visual
development
Discussion groups, 278, 281
Disney, Walt, 138-39, 210, 232
Distributed governance, 33, 208, 213, 214
Divergence, 58, 59, 87, 128, 136
Diversity, 35, 45, 50, 57, 116, 122, 124, 272,
288, 329
Doyle, Michael, 123, 336
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E
Echo model, 287
E-commerce, 3, 106, 236, 262
Ecosystems, 15, 24, 25, 179-80, 189, 190-99,
225, 231, 287
organizations as, 179-80
tornado marketing and, 193-99
value disciplines and, 191-93
Edge of chaos, See Chaos
Electronic meeting systems (EMSs), 219-21, 278-79
Elevator test, 63-64
Emergence, xxiv, xxvi, xxx, 11, 12, 22, 25, 30,
31, 33, 37, 45, 47ff., 57, 121, 132, 148, 189,
213, 237, 263, 270, 281-89, 323ff.
of behavior, 12, 32, 214
of order, xxiv, xxvi, xxx, 8, 12, 21, 22, 23,
25, 32, 34, 37, 40, 188, 206, 207, 213, 261,
323
of outcomes, 15, 264
of processes, 229
of properties, 31, 33, 45, 74
of results, 12, 21, 24, 26, 37, 48, 59, 77-78,
122, 126, 216, 230, 231, 273, 286, 287, 288,
322
structural collaboration and, 281-89
Emergent order, See Order
Empowerment, xxvi, 33, 118, 208, 214, 215
Environments, 14, 15, 20, 34, 35-37, 40, 48,
49, 50, 56, 59, 124, 183, 223, 227
adaptive, 41, 46
CAS, 34
chaotic, 35-37
collaborative, 124, 146, 148, 210, 216, 236,
302
extreme, 14, 15, 20, 183, 215, 217, 269, 284,
328
Equilibrium, 9, 20, 36, 180, 183, 216, 318
Everest, Mount, 4, 24, 115, 202, 203, 302, 332
Evolution, xxvi, 10-11, 15, 35ff.
Evolutionary life cycle, 18, 19, 37ff., 50
Exploration, 42, 43, 53, 54, 59
Extreme projects, See Project
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F
Facilitation, 135, 136ff., 155, 161ff., 169,
172, 205, 278, 279, 280-81
of CFG reviews, 161ff.
of JAD sessions, 136-37, 138, 280
of postmortems, 172, 173
of software inspections, 168, 169, 170
of structural collaboration, 275, 280-81
types of, 135, 136-37
Failure, 40, 59, 60, 179-201, 227
Faulkner, Charles, xviii, 55, 333
Feedback, 37, 38, 40, 45ff., 83-84, 86, 95, 100,
123, 136, 145-46, 160, 190, 227, 229, 230, 242
loops, 83-84, 100
meetings, 123, 136
Feed-forward, 123, 136, 146, 160
Fitness landscapes, 28, 29, 30, 35-37, 43, 50,
58, 89
Flexibility, xxvi, 24, 30, 54, 56, 190, 216,
226-27, 228-29, 232, 295
balancing rigor and flexibility, 295
of processes, 223, 225ff.
Function points, 69, 308
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G
Gates, decision, 254-55
Gates, Bill, 72-73, 116, 210
Gell-Man, Murray, 33, 284, 337
Gilb, Tom, xix, 18, 38, 39, 136, 337
Goddard, Dale, xix, 29-30, 82, 337
Goldberg, Adele, 279
Goldstein, Jeffrey, xx, 283-84, 337
Groan Zone, 127-29, 304
Groupware, 127, 276
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H
Hacking, 7, 17, 207
Hierarchies, 119, 209, 287, 291
High change, xxiv, xxix, 3, 14, 15, 18-26, 37,
55, 182-85, 190, 205, 207, 283, 321
Highfield, Roger, xviii, 31, 33, 335
High speed, xxiv, xxix, 3, 14, 18-20, 23-25,
136, 153, 182, 190, 199, 205, 207, 321
Hock, Dee, 206, 207
Hof, Robert, xviii, 20, 338
Holland, John, xviii, 33, 34-35, 149-51, 282,
287, 323, 339
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I
IBM, 66, 134
Independent software vendors (ISVs), 21
Information, 34, 45, 48, 49, 55, 56, 57, 122-23,
126, 241, 243, 245, 247, 251, 270, 275-76
filtering, 247, 275-76
flow, 34, 45, 48, 49, 55, 56, 57, 122, 126,
243, 245, 251, 270, 272, 274, 284, 289, 328,
329
partial, 241-45, 251
Information Engineering, 5, 242
Innovation, 31, 36, 37, 40, 49, 50, 55, 56, 57,
122, 125, 151-54, 194, 195, 199, 205, 216, 287,
288, 325, 326, 328, 330
results of, 122, 288, 328
Inspections, 147, 155, 156, 167-71, 280
Internet, 8, 12, 13, 35, 106, 324
Iterative development, xxv, 15, 17, 18, 37ff.,
44, 55, 82, 85-88, 91, 190, 205, 240, 298, 329
learning and, 17, 82, 190, 328
life cycle, xxv, 18, 19, 37ff., 47, 50, 83,
85-88, 144, 225, 324, 328
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J
Java, 8, 48
Jefferson, Mount, 3, 113, 203
Jefferson, Thomas, 53-54
Johnson, George, xvii, xxiii, 10, 329, 339-40
Johnson, Jim, xix, 60, 340
Joint Application Development (JAD), 19, 39,
93-94, 106, 128, 135-40, 160, 162, 222, 280, 297
Jones, Capers, xviii, 46, 74, 98, 135, 167, 172,
207, 294, 297, 308, 340
Judgment, 58, 59, 202, 203, 204, 217, 232, 233
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K
K2 mountain, 4, 24, 115
Kaner, Sam, xix, 127, 135, 136, 140, 340
Katzenbach, Jon, xix, 117, 118, 132, 340
Kauffman, Stuart, xvii, xx, 8, 10, 33, 37, 261,
285-87, 340-41
Kelly, Kevin, 261, 341
Keuffel, Warren, xvii, xxx, 341
Kidder, Tracy, 31, 342
Knowledge work, 263
economics of, 9, 47
management of, 209, 262, 263, 280
Krakauer, Jon, xx, 328, 332, 341
Kramer, Matt, xx, 199-200, 341
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L
Langton, Chris, 36, 287
Leadership, 41, 45, 209-11, 214, 217, 223, 232,
294
LeadershipCollaboration Management, xxvi,
xxx, 14, 15, 20-22, 25, 182, 205-13, 233, 296,
323
Learning, 18, 25, 33, 41ff., 45-46, 50, 55, 57,
58, 62, 83-84, 100, 111, 145, 147, 154, 182, 188,
194, 203, 220, 222, 232, 237, 300, 324, 328
inspections and, 167-71
iterative, 17, 82, 190
loop, 83-84, 100, 145
models, 147-54
organizations, 33, 45ff., 121, 145ff., 208,
324
postmortems and, 171-74
techniques, 147, 154-56
Lewis and Clark, 53-54
Life cycle, xxv, xxx, 4, 17, 18, 37ff., 43, 44,
46, 50, 85, 198, 244ff.
See also Adaptive Development Model
Life Cycle; Iterative Life Cycle
evolutionary, 37, 38-39, 50
of technology adoption, 194-95
types of, 37-39
workstate focus and, 235-60
Links, 270, 271-73
Lipnack, Jessica, xx, 262, 265, 269, 342
Lister, Timothy, xix, 118, 327, 332, 336
Lotus, 263
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M
McCarthy, Jim, xviii, 55, 70, 91, 117, 127, 213,
342
McConnell, Steve, 71, 343
McLuhan, Marshall, xxxi, 323-26, 343
Maguire, Steve, xix, 94, 96, 343
Management, xxi, xxx, 15, 21, 40, 44, 125, 184,
209, 214, 294
See also Adaptive management; CommandControl
management; Knowledge management; Leadership;
LeadershipCollaboration management
of change, 183, 184, 285, 286, 300
configuration, 19, 45, 236, 277
of emotions, 219-21, 222
failure of, 58, 179-201
human-centered, 33, 121, 205
model of, 295ff.
participatory, 33, 127, 130, 131, 205, 214,
266
phase, 295, 311-19
of risk, 309-10
time-boxed, 304
tools, xxvi, xxvii, 4, 20, 21, 22, 24, 26,
48
type, 42, 137, 173, 179-201
Marcus, Stanley, 157
Margin of error, 4, 203, 204
Markets, 15, 20, 30, 35, 43, 49, 59, 64, 197
increasing-returns, 9, 12, 13, 24, 25, 47,
183, 193
Mechanistic view, 10, 11, 100, 121, 330
Microsoft, 12, 19, 41, 72-73, 145-46, 184, 207,
210, 236, 263, 278
Milestones, 91, 96, 129, 246-48, 254-55, 315
Mission, 43, 44, 47, 50, 53-80, 83, 84, 100,
220, 299
artifacts, 54, 59-71, 83, 101, 149
cycles, 83, 84
data, 299-300
documents, 54-55
profile, 4, 36, 40, 66-69, 76, 93, 174, 191,
313, 332
statements, 42, 44, 53ff., 65, 72, 73, 78,
87, 173, 317, 324
values, 55, 71-77
Models, xxv, 43, 45, 46, 48, 50, 86, 90, 127,
145, 147-54, 188, 213, 216, 218, 230, 283
See also Adaptive Conceptual Model;
Adaptive Development Model; Adaptive (LeadershipCollaboration)
Management Model
of learning, 147-54
of management, 295ff.
mental, 43, 45, 46, 48, 50, 86, 127, 145, 147ff.,
153, 188, 213, 216, 218, 230
use-case, 90
Monumental Software Development, 5, 6, 8, 12,
13, 17, 24, 48, 49, 149, 221, 224, 325, 329-30
Moore, Geoffrey, xix, 63-64, 131, 141, 153, 193-98,
343
Myers-Briggs personality typing, 322
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N
Neometron, 279
Netscape, 12, 19, 197, 263, 286
Networks, 7, 21, 48, 115, 208ff., 214, 262, 263,
268ff., 281, 285
See also Collaboration network
communication, 262, 271
genetic, 285, 287
growth of, 270, 273-74
nodes within, 270, 271-73, 287
pushes within, 271, 273-74
team, 209, 211, 268, 269, 281
Neumann, Udo, xix, 29-30, 82, 337
Newtonian view, 10, 20, 23, 24, 205, 208
Nix, Lynne, 5, 44, 295
Nonlinearity, 13, 15, 34, 41, 47, 153, 159, 188,
327
CASs and, 153, 159
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O
Object technology, 8, 295
Optimization, xxiv, xxvi, xxvii, 9, 12, 13, 19,
24-25, 36, 39, 48, 50, 187, 188, 206, 207, 213,
223, 226, 283, 288, 325, 326
negative effect of, 287-89
paradox of, 187
of process, 283, 288-89
Oracle, 9, 19, 197
Order, 15, 25, 35-37, 38, 189, 226, 227
emergent, xxiv, xxvi, xxx, 8, 12, 21ff., 32,
34, 37, 40, 125, 188, 206, 207, 213, 216, 261,
323
for free, 284-86
imposed, xxiv, xxvi, xxx, 8, 12, 22, 23, 32,
37, 40, 125, 206, 216
Organizations, xxvi, 16, 31, 33, 36, 37, 44ff.,
118, 121, 125, 206, 214, 225, 230
adaptive, xxvi, 20, 40, 122, 151, 214, 262,
325
chaordic, 206, 207
culture of, 213
as ecosystems, 179-80
growth and, xxxi, 326-31
learning, 33, 45ff., 121, 145ff., 208, 324
team-oriented, 118
Orr, Ken, xxii, 4, 5
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P
Paradox, 37, 42, 59, 187, 217
Partnership, 158-59, 162
Patterns, xxiv, 56, 57, 58, 200, 225, 229-32,
282, 288, 325
Performance, 109, 118, 150
Peters, Tom, xix, xx, 61, 156, 157, 343
Petzinger, Tom, 205, 343
Phase-and-gate approach, 251, 252
Planning, 38, 42, 43, 50, 58, 69, 77, 81-112,
295, 297, 301-11
cycles, xxx, 69, 83, 91-100, 308
risk and, 309-11
time-boxing and, 303-5
Poise, 206, 213, 214, 216-23
Postmortems, 46, 147, 155, 156, 160, 171-74,
295, 314
Power, 122, 125-26, 208, 214, 215, 225
Pragmatists, 195, 196-97
Predictability, 39, 227
Prisoner's Dilemma, 134
Problem-solving, 31, 60, 118, 120, 123, 226,
227, 229, 278
Processes, xxv, 7, 8, 12, 16, 30, 37, 40, 44,
55, 56, 57, 86, 122, 149, 150, 223-32, 239, 255,
298
See also Flexibility; Rigor; Tasks
classification of, 225-27
development of, xxv, 40
improvement of, xxvi, 6, 44, 198, 225-26, 229,
239, 276, 324, 326
optimization, 283, 288-89
results vs., 86, 149
rigid, 231, 262
rigorous, 122, 221, 223, 226, 227-28
Product, 41, 42
features, 44, 45, 58, 59, 70, 78, 105, 107-9,
117, 208, 269, 271
kick-off week, 93-94, 106
leadership, 66, 191
profile, 4, 36, 40, 66-69, 76, 93, 174, 191,
313, 332
specification, 61, 62, 69-71
Project
See also Iterative development; Milestones;
Mission; Planning; Risk
charter, 61, 62-65
data sheet (PDS), 61, 62, 65-66, 73, 173
death-march, 327
executive sponsor, 64, 93, 133, 298-99
extreme, xxix, xxx, 3, 4, 11, 14, 24, 25, 57,
126, 190, 206, 209, 214, 237, 332
feasibility, 59, 60, 61, 93, 95, 104, 301
focus, 43, 44, 57-58, 59, 77-79, 216
initiation, 92, 93-94, 106, 295, 296-301
management, 311-19
objectives, 66, 69, 91, 96, 315
progress, 300, 312-15
schedule, 4, 36, 44, 66, 67, 75, 101, 278,
307-8, 314
scope, 4, 36, 44, 53, 55, 58, 60, 64, 66, 67,
75, 97, 101, 313-14
Prusak, Laurence, 262, 336
Push and pull information, 271, 275
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Q
Quality, 16, 40, 44, 74-77, 78, 217, 305
Quality function deployment (QFD), 217, 218
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R
Rapid Application Development (RAD), xxv, xxix,
xxx, 8, 14, 17, 19, 22, 25, 38-39, 102, 125, 152,
153, 207, 265
Rational Unified Process, 298
Redpointing, 81-82, 84, 315
Reinertsen, Donald, xviii, 17, 241, 243, 301,
345
Relationships, xxv, 32, 45, 121, 138, 139-40,
141, 146, 155, 168, 209, 211, 225, 267, 321, 325
See also Customers; Dependency
JAD sessions and, 138
learning and, 146
who-and-what, 267, 268
Requirements, 6, 18, 19, 39, 40, 44, 57, 58,
61, 221, 291, 308-9
Requisite variety, 190, 210, 215, 222
Resources, 4, 36, 44, 47, 101, 308-9
Respect, 130-31, 141, 158, 172, 266
Responsibility, 119, 132, 158, 266, 300, 324,
332
Results, 15, 21, 40, 42ff., 50, 56ff., 77-79,
86, 122, 149, 160, 216, 225, 239, 324, 328, 331
See also Components; Emergence
desired, 44, 56, 83, 216
management of, 15, 21, 40
Planned, 43, 56
process vs., 86, 149
Retrospectives, See Postmortems
Reviews, 46, 100-103, 123, 167, 256, 313
Reynolds, Craig, 31, 32
Rigidity, 36, 39, 48, 231, 262
Rigor, xxvi, 21, 24, 26, 30, 47, 49, 208, 211,
216, 217, 227-28, 232, 236, 237, 238, 255-58,
288, 289-92, 295, 324-35
of components, 255-58
process, 122, 221, 223, 226, 227-28
Risk, xxx, 19, 38, 40, 59, 65, 81, 83, 89-90,
154, 202-3, 204, 209, 245, 302, 309-11
management and, 309-10, 311
Rules, 32, 34, 50, 56, 58, 59, 137-38, 150, 330
Rummler, Geary, 225, 344
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S
Santa Fe Institute, 10, 33, 285, 287
Schaffer, Robert, xx, 237, 344
Schrage, Michael, xviii, 45, 114, 344
Selby, Richard, 41, 145
Self-organization, 11, 12, 15, 22, 24, 26, 31,
32, 34, 48, 129, 153, 189, 207, 212, 213, 225,
262, 270, 272, 273, 283-84, 285, 322,324, 327,
328, 329
boundaries of, 283-84
Senge, Peter, xviii, xx, 15, 45, 147-49, 154,
344
Serial development, 242, 243
Sharing, 44, 45, 114, 116, 122-23, 145, 155,
158, 208
values, 44, 45, 46, 50, 54, 55, 71-77
Silver bullet, 6, 152, 185-88, 190, 199, 200
Simmons, Mike, 329
Skier analogy, 20
Smith, Bradley, xx, 149, 345
Smith, Douglas K., xix, 118, 132, 340
Smith, Preston, xviii, 17, 241, 243, 301, 345
Smith, Steve, 323
Software, See Adaptive development; Developers;
Development; Inspections; Reviews; Specifications;
Vendors
Software Engineering Institute (SEI), xxvi, 6,
11, 225, 226, 259, 283, 324
Specifications, 42, 61, 62
Speculation, 18, 25, 41, 42-44, 50, 55, 56, 58,
62, 154, 159, 182, 217, 223, 237, 328
Spencer, Suzanne, 322
Spiral Life Cycle, 17, 18, 37, 38-39, 50
Stacey, Ralph D., xviii, 32, 36, 121, 124, 125-26,
186, 188-89, 205, 208, 214, 216, 261, 272, 326,
329, 345
Stakeholders, 45, 46, 60
Stamps, Jeffrey, xx, 262, 265, 269, 342
StarBase Corporation, 279
States, 249-50, 267
State transitions, 255, 258
Steering organizations, 16, 55, 224
Stegner, Wallace, xix, 116, 345
Straus, David, 123, 336
Structural collaboration, 237, 256, 261-93
context and, 264-68
emergence and, 281-89
facilitators for, 280-81
guidelines for rigor in, 289-92
tools of, 256, 276-80
virtual teams and, 268-76
Stuart, Mount, climb site, 23
Success, 4, 8, 16, 22, 24, 26, 29, 30, 36, 37,
47, 56, 57-58, 146, 222-23
Sugarloaf Peak, climb site, 27, 28
Sun Microsystems, 134, 261
Survival of the fittest, 10, 11, 12, 25, 33,
47, 127, 208, 213, 311
SWARM model, 287
Synchronization, 119, 254
Synergy, 55, 218
Systems, 7, 8, 31, 38, 330
See also Complex adaptive systems; Self-organization
deterministic, 189
dynamic, 227
feedback, 229
organic, 179, 230, 231-32
performance, 150
thinking, 147, 148
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T
Task-based approach, 37, 40, 69, 85, 89
component-based vs., 37, 40, 85
Tasks, 85, 99-100, 242, 243, 245, 251
See also Processes
overlap of, 242, 245
Taylor, Frederick Winslow, 20, 345
Teams, xxv, 11, 19, 36, 37, 40, 41, 43, 44, 49,
54ff., 73, 78, 93, 101, 113-42, 147, 190
See also Virtual teams
adaptive, 46, 47, 118, 218
breakthrough, 119, 120
chaotic, 46, 47, 327
collaborative, 48, 120, 126-35, 184, 208
collocated, 22, 125, 244, 257, 258, 268, 269,
278, 289, 330
core, 69, 71, 73, 93, 97, 118, 269, 299
cross-functional, 252
dynamics, 45, 118, 262, 266
essence of, 117-20
extended, 269
hierarchical, 119
high-performance, 78, 113-42, 211, 329
innovative, 125, 288
jelled, 73, 117ff., 218, 332
learning and, 147, 148, 167
networked, 209, 211, 268, 269, 281
open, 120
as organism, 11, 14, 16
organizations and, 118
participative, 127
persistence and, 145, 311-12
product features analysis by, xxv, 45, 78,
117, 208, 269, 271
self-managed, 33, 208, 214-15
synchronized, 119
teamwork and, 190
Technologies, 98-99, 106-7
disruptive, 180-82
sustaining, 180, 181
Technology Adoption Life Cycle, 193, 194-95
Thomsett, Rob, 157-59
Thomson, Harvey, xx, 237, 344
Threaded discussion groups, 279
Thumb, climb site, 28, 29, 30
Time-boxing, xxii, xxx, 16, 19, 39, 83, 88-89,
92, 94-96, 213, 216, 302ff., 305
of cycles, 83, 94-96, 251, 302
management and, 304
of projects, 92, 94, 302, 303-5
Tokenism, 158, 159, 162
Tools of collaboration, 127, 276-80
meeting systems, 19-21, 278-79
Tornado marketing, 191, 193-99
Total Quality Management (TQM), 186, 188
Trade-offs, 55, 57, 63, 88, 217, 223, 303ff.,
308
QFD and, 217, 218
Transition zone, 36, 37, 49
Treacy, Michael, xix, 66, 120, 191-93, 346
Trust, 130, 131, 141, 172, 173, 212, 215, 266,
291, 324
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U
Uncertainty, xxiv, xxv, 4, 17ff., 24, 37ff.,
43, 47, 83, 95, 100, 146, 186, 223, 226-27, 310,
321
Unpredictability, 159, 184, 186, 187, 205, 226,
227
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V
Value disciplines, 191-93
Values, 44ff., 50, 74, 75, 155
Vendors, 21, 25, 44, 47, 291
Versioning, xxii, 91
Viability, 96, 104-7
Virtual teams, 22, 26, 206, 212, 268-76
Vision, 54, 60ff., 147, 149, 209
shared, 147, 149, 193, 209
statement, 56, 63, 64, 66, 69
Visionaries, 138-39, 195, 196, 210, 211
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W
Waterfall Life Cycle, 18, 23, 37, 38, 46, 50,
86, 95, 153, 225, 237, 245
Waterman, Robert, xx, 156, 157, 343
Web browsers, 12
Weinberg, Gerald, xix, 16, 74, 75, 126, 147-48,
167, 185, 322, 336, 346
Wheatley, Margaret, xviii, 35, 120-21, 261, 326,
331, 346
Wiersema, Fred, xix, 66, 120, 191-93, 346
Windows, 9, 236
Work-breakdown structures, 256
Workflow, xxv, 21, 26, 211, 237-38, 239-41, 255,
258-59, 276
Workstate, xxv, 21, 26, 211, 235-60, 262-63,
324
component, 241-50
life cycle management and, 235-60
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Y
Yourdon, Ed, 4
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Z
Zachary, Pascal, 216, 347
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