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Wayne Angel
| James Bach | Jim
Batterson | Marie Benesh
| Rick Brenner | James
Bullock | Brian
Crook | Jerry M. Denman
| Esther Derby | Joe
Dindo | Dale Emery |
Danny R. Faught |
Pat Ferdinandi | Jesse
M. Gordon | Elisabeth
Hendrickson | Kevin Huigens
| Steve Jackson |
Jim Jarrett | Steve
Jenkin | Dave Kleist
| Karen Lopez | Pat
McGee | Graham Oakes
|
George Olsen | Bill Pardee
| Sue Petersen | Dwayne
Phillips | Brian Pioreck
| Brian Richter |
Sharon Marsh Roberts
| Stiles M. Roberts
II | Johanna Rothman
| Bertrand Salle | Brett
Schuchert | Bill Seitz
| Daniel Starr | John
Suzuki | James Tierney
| Jerry Weinberg
Wayne Angel
Wayne Angel has thirty years of experience in
various aspects of information systems technology.
He has led world-class teams in the implementation
of complex systems using leading-edge technologies,
and has served as the system architect on projects
as large as $500 million and as the project manager
on projects as large as $100 million. Wayne is
currently an independent consultant developing
science-based foresight simulations for strategic
decision support systems. He holds a Ph.D. in
physics, systems, and business administration.
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James Bach www.satisfice.com
James Bach is the founder and principal consultant
of Satisfice, Inc., a software testing laboratory
in Front Royal, Virginia. He specializes in rapid
software testing techniques. James learned his
craft on the job at Apple Computer and Borland
International, and through the ministrations of
many wonderful mentors and colleagues.
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Jim Batterson
Jim Batterson is an independent consultant living
in Richmond, Virginia. He designs and builds business
applications, specializing in financial and pension
systems. He is interested in all aspects of the
human side of systems and in the enduring principles
of systems.
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Marie A. Benesh
Marie is principal of Benesh & Associates,
an IT management consulting organization. Marie
has a wide range of experience in IT management,
advising clients on issues such as managing IT
human resources, IT strategy development and implementation,
organization design, IT process engineering, and
large-scale project definition and management.
Marie has implemented leading practices in software
engineering for organizations, and is experienced
in the management of application development organizations
and in project assessment and consulting in PeopleSoft®,
an ERP-based system. Skilled in program management,
infrastructure implementation and management,
release management, IT/user test planning, and
implementation within the university and corporate
arenas, she consults with major universities and
Fortune 500 corporations.
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Richard Brenner www.ChacoCanyon.com
Rick Brenner is principal of Chaco Canyon Consulting.
He works with technology and software organizations
that want to make complex products and need state-of-the-art
teamwork, and with organizations that want to
create innovative products by building stronger
relationships between their people. In his twenty
years as a software developer, software development
manager, entrepreneur, and consultant, he has
developed valuable insights into the interactions
between people in a technical environment, and
between people and the technological media in
which they work.
Rick holds a Masters degree in Electrical
Engineering from MIT. His current interests focus
on improving personal and organizational effectiveness
in abnormal situations, as in the case of dramatic
change, technical emergencies, and high-pressure
project situations. He has written a number of
essays on these subjects, and publishes Point
Lookout, a weekly e-mail newsletter available
at his Website.
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James Bullock
James Bullock is currently the QA services manager
for Amazon.com, a "dot-com" company
where, he claims, his job is not an oxymoron.
In his more than eighteen years of building systems,
from lab automation and high-volume embedded controls
to enterprise data warehousing and ERP deployments,
he has been everything from a coding "grunt"
to a high-priced consultant. Some of his embedded
controls are still deployed, and a data warehouse
he architected six years ago is still in use,
among other apparent successes. More important
to James is the contact he maintains with some
folks from previous projectspeople who not
only built something good, but enjoyed doing it.
Over time, James has become more interested in
how we go about building systems than in the systems
themselves. Jerry Weinbergs SHAPE forum
allows him to explore that.
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Brian Crook
Brian Crook has been developing programs since
1965 and has been an enthusiast of advanced systems
methodologies since meeting Jerry Weinberg in
1967. Although his resume lists more than thirty
programming languages, several operating systems,
and numerous computer architectures, he is most
interested in the human side of computing these
days. Born in Minnesota, Brian has worked in Minneapolis,
Chicago, Southern California, and in Michigan,
where he has lived for the past thirty years.
He shares his home with a five-year-old rottweiler.
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Jerry M. Denman
Jerry Denman is an IT architect for IBM Global
Services Enterprise Application Integration practice
and has spent his entire career in IT consulting.
He has been integrating Jerry Weinbergs
advice into his consulting skills for a number
of years. A graduate of the Weinberg and Weinberg
Problem Solving Leadership course, he currently
lives in the metro Washington, D.C., area and
travels extensively. When he is home, he spends
time with his son, Michael, and his cat, Java.
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Esther Derby www.estherderby.com
Esther Derby has more than twenty years
experience in software development. Shes
been a programmer, systems manager, project manager,
and internal consultant. She currently runs her
own consulting firm, Esther Derby Associates,
based in Minneapolis. Esther works with people
to increase their effectiveness in understanding
and managing complex systems, such as software
development organizations and software development
projects.
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Joe Dindo
Joe Dindo is currently working as an independent
consultant providing coaching to small business
clients in the health care field. He spends time
at his wifes high-quality dental practice
providing coaching, training, and operational
management. By far, this is Joes most challenging
and stimulating work, since he has to apply his
own advice where he would see the results first-hand!
He is very proud of their achievements and the
environment theyve created for the betterment
of patients and staff.
Prior to his small-business focus, Joe had more
than ten years of experience working in all phases
of the systems engineering life cycle, its supporting
processes and process improvement activities.
His software engineering experience encompassed
a wide range of roles in software development
using multiple life cycle models and methodologies.
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Dale Emery www.dhemery.com
Dale Emery is a process architect in the IT organization
at Sun Microsystems. He works with cross-organizational
teams to define, implement, promote, and support
improved processes. He finds his greatest challenges
and rewards in striving to create processes that
serve the deeply held values of individuals in
organizations.
Dale has worked in the software industry for
more than twenty years, as an engineer, manager,
process innovator, and consultant. For his design
contributions to Cabletron Systems Spectrum
network management system, Dale was awarded two
U.S. patents. He has consulted to numerous IT
and software product development organizations
on problems of software development, project management,
and team and interpersonal effectiveness. He has
developed a special interest and expertise in
understanding how people respond to change.
Underlying all of Dales work is his personal
mission to help people create value, joy, and
meaning in their work.
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Danny R. Faught
Danny R. Faught is an independent consultant
focusing on software quality issues. His eight
years of experience in the computer industry include
serving as technical lead for a software test
group, doing internal consulting as part of a
productivity and quality group, and consulting
with outside clients in the area of software testing
and risk management. Danny has spoken at a number
of software industry events. He is the cofounder
of the "swtest-discuss" mailing list.
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Patricia L. Ferdinandi www.SBDi-consulting.com
Patricia L. Ferdinandi is the president of Strategic
Business Decisions, a company specializing in
requirements engineering, project management,
and process improvement. She is dedicated to assisting
corporations improve their return on technological
investments. Through the use of best practices
and experience in software development, Pats
company assists organizations in reducing the
risk of software failure. This is accomplished
through consulting, training, seminars, and published
works. Pats latest contribution is the introduction
of a Requirement Pattern (including Anti-Pattern)
that assists in capturing a fuller requirement
set for any type of product. The Requirement Pattern
is currently being used by Fortune 500 companies.
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Jesse M. Gordon
Jesse M. Gordon is a software performance analyst
for IBM in Austin, Texas. He creates systems-level
views of how software systems are put together
and of how their components interact. These understandings
make it possible for him to improve the softwares
performance.
Jesse joined IBM in 1990 after earning a B.A.
in Mathematics from the University of Pennsylvania
and a Ph.D. in Computer Science from the University
of Michigan. Between undergraduate and graduate
school, he worked for three years as a software
systems analyst for BDM International in McLean,
Virginia.
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Elisabeth Hendrickson www.qualitytree.com
Elisabeth Hendrickson is an independent consultant
specializing in software quality and testing.
With more than twelve years in the software field,
Elisabeth has been a technical writer, tester,
programmer, help desk technician, and manager,
sometimes simultaneously. Read more of Elisabeths
thoughts on software management, quality, and
testing on her Website.
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Kevin Huigens
Kevin Huigens is a principal consultant for a
software management consulting firm. A graduate
of the December 1993 PSL workshop, Kevin has nineteen
years of experience in all aspects of software
management: coding, testing, requirements analysis,
project management, and more. Like Jerry Weinberg,
he is a die-hard Cubs fan and plans on seeing
the Cubs in the World Series at Wrigley Field.
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Steven D. Jackson
Steven D. Jackson is principal management engineer
at S. D. Jackson & Associates, an international
management consulting organization specializing
in assisting firms to substantially increase profits
through internally driven process improvements.
Steve has considerable experience in implementing
quality system processes and has worked for more
than thirty years in all aspects of engineering
and project management.
An international speaker and author, Steve has
developed and delivered many training courses
on quality and management subjects. As a Certified
Quality Auditor and Certified Quality Manager,
Steve has taught certification preparation classes
for local sections of the American Society for
Quality. He holds a Bachelor of Science in Engineering/Business
Management and a Masters in Computer Science
from Nova University in Ft. Lauderdale, Florida.
Steve enjoys backpacking in the mountains and
is a competition handgun shooter.
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James Jarrett
James Jarrett is a lead software designer at
Rockwell Automation in Cleveland, Ohio. Specializing
in interaction design, requirements engineering,
and object-oriented development, he leads teams
to deliver products that delight their users.
Jim thrives on being a catalyst in his organization,
helping it move toward best practices and high-performance
teams. With varied interests including sociology,
science policy, and digital media, he brings a
multidisciplinary perspective and a strong intuitive
sense to his work and his world.
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Steve Jenkin
Steve Jenkin is a twenty-five-year veteran of
the IT industry. He has worked in the fields of
programming, operations, and administration on
maintenance, development, or re-development of
commercial and telecommunications systems. He
is currently a contract Unix systems administrator.
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Dave Kleist
Dave Kleist has worked in the IT field for more
than fifteen years as a project manager, technical
lead, account manager, and instructor. His current
projects involve data warehousing and data marts.
When hes not working, he keeps active by
chasing his four-year-old son.
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Karen López www.infoadvisors.com
Karen López, I.S.P., is principal consultant
at InfoAdvisors.com. Karen has fifteen years of
experience consulting to organizations that are
initiating large, multi-project information systems
programs. She specializes in providing practical,
real-world advice to project managers, developers,
information architects, and IT executives. She
lives in Toronto with her husband, Rob, and her
very own herd of five cats.
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Pat McGee
Pat McGee has programmed for all of his adult
life, in many different languages (including English),
and for many different processors, large and small
(including homo sapiens). Pat has written programs
to do scientific modeling, process improvement,
fraud detection, computer graphics, business systems,
embedded control systems, and to break other programs.
He has led teams and has been called the "best
boss" and the "worst boss" ever,
though not on the same day or by the same person,
yet.
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Graham Oakes
Graham Oakes grew up in Australia, studied geophysics,
drifted into high performance computing and image
analysis via a Ph.D. in the U.K., and finally
landed in software engineering. In that role,
hes worked in scientific computing, command
and control, games, and financial services. He
is currently a director of technology for Sapient,
in London.
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George Olsen
George Olsen is a cofounder and former project
leader of WSP, the Web Standards Project (www.webstandards.org).
He has led Web development efforts at How2HQ.com
and Parago, and has served as design director/Web
architect at 2-Lane Media and information architect
at Scient. George consults, writes, and speaks
on Web development issues and has taught Web design
classes at UCLA Extension.
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William J. Pardee www.pardee-quality-methods.com
Bill Pardee began his career as a theoretical
physicist specializing in elementary particles.
In eighteen years of industrial research, he moved
from modeling flaw detection to modeling quality
lost in the manufacturing process, to process
control, to software quality and concurrent engineering.
His desire to improve the way things work expanded
to include organizations and people. He discovered
in Quality Function Deployment a method to increase
the value of work for both employees and their
employers. In 1992, he resigned his position as
a principal scientist of information sciences
at Rockwell International to start Pardee Quality
Methods, through which he helps a wide range of
people do their jobs a little better.
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Sue Petersen www.networkboy.com/suep
Sue Petersen is an anthropologist by training,
a programmer by avocation, and a manager by necessity.
She and her husband have owned and operated a
small plumbing repair shop since 1979. Sue started
programming in 1985, when she bought her first
PC for the business. Unable to find a simple database
for the business, she created one herself.
She started writing professionally in 1995, when
she sold her first article to Windows Tech Journal.
She wrote a regular book review column for Visual
Developer Magazine for many years, and freelances
for other publications as well.
Sues main professional interests are database
design, and software engineering and management.
She is currently programming in a Win32/Delphi
environment.
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Dwayne Phillips
Dwayne Phillips has been a systems and computer
engineer with the U.S. government since 1980.
He has written articles for magazines such as
The C/C++ Users Journal and The Cutter IT Journal,
and is author of The Software Project Managers
Handbook. A native of Sweetwater, Louisiana, he
has a Ph.D. in Electrical Engineering from Louisiana
State University. He resides in Reston, Virginia,
with his wife, Karen, and three sons.
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Brian Pioreck
Brian Pioreck first fell in love with computers
in 1978 while studying for a career in ornamental
horticulture. With just nine credits left to complete
his degree in the subject, he followed his heart
and dropped out of school to pursue computer work.
He taught himself to program on a Vic-20, and
with the help of night school and vigorous self-study,
he found himself in the business of growing technology
and technical teams instead of growing flowers.
Brian has held various positions in software
development, technical management, and management
consulting over the last seventeen years. Currently,
he concentrates on raising organizational awareness
of human systems and of methods to improve performance.
Brian currently helps development organizations
hit their market window with a balanced combination
of features, performance, and quality.
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Brian Richter
Brian Richter has been a professional software
developer on Long Island, New York, for eighteen
years. He started out writing video games, branched
into character generators and teleprompters, and
now writes software for radar and air-traffic
control systems. Outside of work, he is an accomplished
composer, pianist, and musician who directs and
performs in musical events and shows on Long Island.
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Sharon Marsh Roberts
Sharon Marsh Roberts works with large corporations
on projects that are new to the corporationson
implementations her clients would prefer to avoid.
She uses her business and technical expertise
to facilitate multidisciplinary teams, bringing
together technical experts and business leaders
to tackle new and difficult projects. Sharon has
worked in financial reporting and systems for
companies in the entertainment, banking, insurance,
and pharmaceutical industries.
Sharons projects have included systems
to implement executive and technical leaders
compensation plans, an FDA-mandated system to
identify and collect nonclinical payments to investigators
on clinical studies, an insurance system to pay
physicians in managed-care arrangements, and numerous
financial reporting systems.
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Stiles M. Roberts
II
Stiles M. Roberts II has had system, database,
program design, and technical architecture responsibility
for mission-critical applications across multiple
platforms. This work has included major project
planning and management responsibility. Stiles
has engaged in development, enhancement, and conversion
projects over the course of the last ten years
and has always brought them to a successful conclusion.
His management consulting activities, in the same
time frame, have yielded tens of millions of dollars
in cost savings or revenue enhancement.
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Johanna Rothman www.jrothman.com
Johanna Rothman observes and consults on managing
high technology product development. As founder
and principal of Rothman Consulting Group, she
works with clients to find the leverage points
that will increase their effectiveness as organizations
and as managers, helping them ship the right product
at the right time, and recruit and retain the
best people.
A frequent speaker and author specializing in
the topic of managing high technology product
development, Johanna has written articles for
Software Development, Cutter IT Journal, IEEE
Software, Crosstalk, IEEE Computer, Software Testing
and Quality Engineering, Catapulse, and StickyMinds.com.
She is publisher of Reflections, a quarterly newsletter
about managing product development, and she serves
on the clinical faculty of The Gordon Institute
at Tufts University, a practical management degree
program for engineers. Johanna leads workshops
in the areas of project management, software quality,
and software management.
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Bertrand Sallé
Bertrand Sallé builds and leads teams.
His approach is to focus his teams on problem
solving and on architecting solutions that work
pragmatically. Over the last fifteen years, he
has developed strong management, risk identification,
and mitigation skills. He is the author of six
patents.
A French citizen, Bertrand works internationally
within Lucent Technologies on systems, software,
and network architectures, observing, implementing,
and learning about things that work and things
that dont.
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Brett Schuchert
Brett Schucherts most recent work has dealt
with software architecture and with forming the
chaos at the beginning of a project. He is a teacher,
mentor, and consultant.
On and off since 1985, Brett has taught courses
on subjects ranging from computer literacy to
the formal analysis and design of software systems.
He has also served as architect, technical lead,
and individual contributor on several projects
in several domains.
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Bill Seitz webseitz.editThisPage.com
Bill Seitz is vice president of technology and
product development for Ipath, a virtual corporate
law firm. Previously, he spent five years as the
technical member of the founding team of Medscape,
the leading information site for physicians. He
is the author of a chapter on long-term project
management in Buying Web Services.
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Dan Starr
Dan Starr is a consulting member of technical
staff at Lucent Technologies/Bell Labs in Naperville,
Illinois. For the last twenty-five years, he has
worked in the telecommunications system business,
slowly moving from software developer, to software
architect, to system architect, to system architecture
process architect, to generalist-reviewer-consultant-opinion-generator-and-occasional-author.
He finds human beings far more interesting than
computers.
When Dan is not working, he likes riding his
motorcycle, assuming the snow has melted. When
he is not riding or shoveling snow, he may be
found at work on a sprawling, semi-autobiographical
novel about time travel and hairspray.
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John Suzuki
John Suzuki is founder and principal consultant
of JKS & Associates. He currently provides
technical consulting in software requirements
analysis, software design, software testing, software
risk management, software project management,
ISO 9000-3/TickIT software auditing, software
process improvement, software metrics, and the
Software Engineering Institutes Capability
Maturity Model assessment and auditing.
His consulting engagements have covered both
small development projects and large-scale multi-site
development. Johns clients include both
small and large companies and projects in the
manufacturing, banking, finance, entertainment,
Internet, computer hardware, software, medical
device, pharmaceutical, and medical laboratory
industries.
In addition to his consulting practice, John
has presented talks at numerous national symposiums,
participated in conference panels, authored papers,
contributed to two books, and holds three patents.
Presently, he is serving on an industry/FDA task
force to develop a software quality audit standard
using ISO 12207 for the medical device community.
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James Tierney
In 1978, James Tierney was writing diagnostic
programs for Amdahl mainframes. The idea of enabling
computers to tell you what was wrong with them
appealed to him, so he started writing programs
that would tell you what was wrong with your software.
After spending a decade as a software developer,
he went to business school and caught the quality
bug, thanks to his advisor, Art Swersey, a disciple
of Deming and Shingo. Since 1989, he has been
a test manager, training manager, director of
test, and test architect at Microsoft, applying
Japanese, American, and European quality models
to the software development process. In the 1990s,
he met Jerry Weinberg, who introduced him to Virginia
Satirs work, which makes organizational
change more painless and effective.
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Gerald M. Weinberg www.geraldmweinberg.com
Jerry Weinberg has worked on transforming software
organizations for more than forty years. He is
author, coauthor, or editor of scores of articles
and books that cover all phases of software development.
Innovative as a systems thinker, Jerrys
classic works include Are Your Lights On?, The
Psychology of Computer Programming, and An Introduction
to General Systems Thinking. Jerrys books
on phases of the software life cycle include Exploring
Requirements, Rethinking Systems Analysis and
Design, The Handbook of Walkthroughs, Inspections,
and Technical Reviews, and General Principles
of Systems Design. His books on leadership include
Amplifying Your Effectiveness, Becoming a Technical
Leader, The Secrets of Consulting, and the Quality
Software Management four-volume series.
To many, Jerry is as well known for his workshops
for software leaders as he is for his books. Workshops
include Problem Solving Leadership (PSL), the
Congruent Organizational Change-Shop, and Systems
Effectiveness Management (SEM). He is also a cofounder
of the AYE Conference.
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