| Preface My Motivation for
the Book
Intended Audience
How to Approach This Book
What We’re
Not Trying to Explore Chapter One: Introduction
You Know You’re in the Endgame When . . .
Focus of the Book: It’s
Mostly About Defects
Triage Workflow
Repair Triage and Change Control
Workflows
Flow of the Book Part One: Endgame Basics
Chapter Two: Triage and Change Control Process and Meeting Framework
Different Names and Formats
Formal CCB Format
A Lightweight CCB
(LW-CCB) Explored
A Quick Look at the Meeting Flow
Meeting Participant
Roles
Setting Up Meeting Dynamics
Triage Meeting—Agenda Format
Decision-Making
Wrap-Up: Additions to Your Endgame Toolbox
Chapter Three: Developing Release Criteria and Working Views
Release Criteria or Defining Success
Better Decisions: Aspects of a Project
Working View
Steps to Establishing a Working View
Examples of Working
View Application Scenarios
Project Application: Example #1
Project Application:
Example #2
Project Application: Example #3, Another Approach
Resetting
Your Working View
Wrap-Up: Additions to Your Endgame Toolbox
Chapter Four: Endgame Release Framework Overview of
the Framework
A Word on Strategy
Release Framework Example
Measuring
Progress for the Release Framework
Ownership of the Release Framework
Updating Your Release Framework
The Impact of Granularity on Methodologies
Wrap-Up: Additions to Your Endgame Toolbox Chapter
Five: Reducing the Rate of Change Change Reduction Milestones
for the Endgame Framework
The Notion of a Code Freeze
Beyond Code Freeze
and Code Complete—Defect Repair Change Cycles
Change Reduction Anti-Patterns
How the CCB Assists in Change Reduction
Wrap-Up: Additions to Your Endgame
Toolbox Chapter Six: Configuration Management in the Endgame
Configuration Management Readiness Checklist
Level of CM Control Granularity
Early On—Run a Practice Build Test
Beware of Changing Tools in
the Endgame
The Role of Team Leaders in Configuration Management
Periodic
(Nightly) Builds and Smoke Testing
Release Turnover Meetings
Wrap-Up:
Additions to Your Endgame Toolbox Part Two: Endgame Defects
Chapter Seven: Defect Basics: Terms, Tools, Methods, and Management
Fundamental Defect Types
Basic Defect Data Fields
Defect Evolution
Introduction to Work Queues
Information Weight
Using Defects to
Track Development (and Other) Work
Frequent Defect Monitoring—What Needs
Attention
The Idea of Bug Advocacy
Wrap-Up: Additions to Your Endgame
Toolbox Chapter Eight: Useful and Relevant Metrics
Find (New) Versus Fixed (Closed, Deferred)
Factoring in Priority
Factoring In Keywords
Defect Transition Progress
Functional Areas and
Defect Distribution
Further Examination of Trending—Correlations to
External Stimuli
Metrics Analysis Questions
Maintaining Historical Data
Wrap-Up: Additions to Your Endgame Toolbox Chapter
Nine: The Many Ways to Fix Defects Just Repair It
Make a Partial Repair to Reduce Impact and Severity
Log It As a Known Defect
and Move On
Simply Change the Severity or Priority
Ignore It and Hope
It Goes Away . . .
Consider It Anomalous Behavior and Wait for the Next Occurrence
Defer the Repair to a Later Release
Negotiate with Marketing or the
Customer to Change the Requirement
Add More System Resources to Reduce the
Impact
Find a Workaround (Procedural, Operational, Documentation, or Automated)
Remove the Functionality/Code
Change or Remove Interacting Software
Products
Wrap-Up: Additions to Your Endgame Toolbox
Part Three: Endgame Workflow Chapter Ten: Work Queues and Packaging
Work Queues
Deriving Work Queues from Your Defect-Tracking System
Queue Loading Rules
How Should Testing Interact with the Work Queues?
Deal with Defect Repairs in Packages
Thinking About Package Costs
Think
About Your Regression Trends
Package Plan Status and General Replanning
Wrap-Up: Additions to Your Endgame Toolbox Chapter Eleven:
Defect Repair Selection: Other Considerations Reproducing
the Defect
Overall Level of Difficulty
Locality and Relationship to
Other Defects
How Will the Repair Impact the Test Team?
Exploring Possible
Workarounds
Handling Gold Features
Considering Your Available Resources
Likelihood That the Defect Will Surface in Normal Operation of the Product
Wrap-Up: Additions to Your Endgame Toolbox Chapter
Twelve: Endgame Estimation: A Few Useful Collaborative Techniques
Defect Estimation Life Cycle
PSP PROBE Method–Proxy-Based Estimation
Wideband Delphi Method
Other Estimation Techniques
Collaborative
Estimation—What to Collect
Wrap-Up: Additions to Your Endgame Toolbox
Part Four: Endgame Management Chapter Thirteen:
Management Dynamics The Importance of Team Leads: Clear
Roles and Responsibilities
The Tone of the Endgame
Be Aware of the Natural
Tension Points Across Functional Groups
Identify Your Best Debuggers
Reserve Resources or Develop Generalists for Later Repairs
Team Types: Strengths
for the Endgame
Wrap-Up: Additions to Your Endgame Toolbox
Chapter Fourteen: Leadership Practices The Burden of
Leadership
Use of Overtime
Establish a War Room
Find Room for Play
Daily Status Meetings
Gathering General Status
Handling Distributed
Endgame Teams
Knowing When to Say When—Release
Knowing When to
Say When—You’re in Trouble
The Testing Team—Your Secret Weapon
Wrap-Up: Additions to Your Endgame Toolbox Chapter
Fifteen: Endgame Retrospectives and Conclusions Keeping
an Endgame Log or Diary
Should You Conduct a Retrospective?
Key Points
of a Retrospective
Guidelines for an Endgame Retrospective
Using Your
Endgame Data in the Retrospective
Endgames Provide Wonderful Insights into
the Character of Your Team
Celebrating Success
Agile Endgames
Concluding
Thoughts Afterword: An Invitation to Endgame Collaboration
Appendix A: Pre-Endgame Preparation Checklist
Appendix B: Collaborative Estimation,
Data Focus Checklist
Appendix C: Sticky Note Guidelines
Note-Generator Guidelines
Note-Facilitator Guidelines
Note Formats
Appendix D: Guidelines for Constructing Endgame Release
Frameworks Historical Notes
Plan Details
Endgame
Flow References
Index | 
