1 A Test on System Testing
2 Software Development Life-Cycle Models
3 Exhaustive versus Thorough versus Practical
4 Is the System Tester's Role to Help Developers
Complete Their Testing?
5 Users Don't Like Unpleasant Surprises
6 The System-Test Oracle
7 Change-Management Issues
8 Implementation Mistakes versus Symptoms
9 Summary of System-Testing Issues
Part II: System-Testing Solutions
10 Mapping of System-Testing Issues to
System-Testing Solutions
Solutions Section A: Establishing the System-Testing
Methodology, Techniques, and Tools
11 Practical Priorities in System Testing
12 A Methodology for System Testing
13 Understanding the Typical User
14 Defining an Architecture of System Tests
15 Prioritizing and Sequencing the Development
of System Tests in the Architecture
16 The Story of the Test
17 The System-Test Environment
18 System-Testing Tools
Solutions Section B: Executing System Tests
While Influencing Project Behavior
19 Game Plan for a System Test
20 Entrance Criteria for System Testing: Is It
Ready?
21 System-Test Execution
22 Change Management During System Testing
23 System-Test Maintenance and Enhancement
24 Measurement
25 Exit Criteria for System Testing: Is It Ready?
26 Using the Results of System Testing to Make
Release-Management Decisions
27 Conducting Effectiveness Studies
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