Our Blog Excerpts Savings Contact


Dorset House Publishing
High-Quality Books on Software Engineering and Management.  Since 1984.
dorsethouse.com > titles


iDH Sign-Up

Get Our e-News
Delivered by FeedBurner

Partial Contents of

Measuring and Managing Performance in Organizations

by Robert D. Austin
foreword by Tom DeMarco and Timothy Lister

ISBN: 978-0-932633-36-1  
©1996   240 pages   softcover  
$24.95 (plus shipping)

Subject(s): Software Metrics, Software Quality & Productivity

*For UPS Ground within U.S. only.
For more info., or for Int.'l or rush orders, click here.

Rate this

An Introduction to Measurement Issues

A Closer Look at Measurement Dysfunction

Constructing a Model of Measurement and Dysfunction

Bringing Internal Motivation into the Model

Designing Incentive Systems

Comparing Delegatory and Measurement-Based Management

Purely Informational Measurement

How Dysfunction Arises and Persists

The Cynical Explanation of Dysfunction

Interviews with Software Measurement Experts

The Measurement Disease

Societal Implications and Extensions

Interview Methods and Questions

Glossary, Bibliography, Index

Return to Book Page

Table of Contents

Dorset House Catalog
This Book's Flyer

Also Recommended

Five Core Metrics: The Intelligence Behind Successful Software Management, by Lawrence H. Putnam and Ware Myers

Productivity Sand Traps & Tar Pits, by Mike Walsh

Quality Software Management, Vol. 1: Systems Thinking, by Gerald M. Weinberg

Software Productivity, by Harlan D. Mills

To Satisfy & Delight Your Customer: How to Manage for Customer Value, by William J. Pardee

How to Order

To order this book by credit card directly from Dorset House in New York, please call (800) 342-6657 or (212) 620-4053, weekdays, 9am to 6pm. Alternatively, print out our Faxable Order Form and fax to (212) 727-1044.

To order this book from an online bookstore, please see above.

To purchase at a bookstore, contact our Recommended Booksellers to verify availability. Any store can order from Dorset House using the book's title and ISBN number. Also, bookstores can order our books through Baker & Taylor.

We'd like to make it easy for you to order, so please contact us at any time for help!

New: 3143 Broadway, Suite 2B    New York, New York 10027    USA
1-800-DH-BOOKS or 212-620-4053, fax 212-727-1044
Copyright © 1996-2008 by Dorset House Publishing Co., Inc. All rights reserved.
Home | Blog | Savings | Stores | Features | Titles | Authors | Subjects | Orders | About | Contact | Legal