Contents of

Amplifying Your Effectiveness
Collected Essays

edited by Gerald M. Weinberg, James Bach and Naomi Karten

ISBN: 978-0-932633-47-7  
©2000  160 pages   softcover  
$24.95 (includes $6.00 for U.S. shipping by UPS)

Subject(s): Software Quality & Productivity

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Acknowledgments xi

Permissions Acknowledgments xiii

Introduction: The Book and the Conference 1

Gerald M. Weinberg

Part One: Empowering the Individual 7

• The Role of Testing 9
• James Bach
  
• A Brief History of the Accessibility of Computers by Blind People 12
• Kevin Fjelsted
  
• Solving Other People's Problems 17
• Don Gray
  
• The Perils of Parallel Projects 21
• Johanna Rothman
  
• Do I Want to Take This Crunch Project? 25
• Sharon Marsh Roberts and Ken Roberts

Part Two: Improving Interpersonal Interactions 43

• Life as a Software Architect 45
• Bob King
  
• Step One in Building Strong Working Relationships 54
• Naomi Karten
  
• Congruent Interviewing by Audition 57
• Gerald M. Weinberg
  
• Maneuvers to Disable a Team 63
• Becky Winant
  
• How to Deal with Irate Customers 68
• Naomi Karten

Part Three: Mastering Projects 71

• Ten Project Haiku 73
• Rick Brenner
  
• It's Just the First Slip 75
• Johanna Rothman
  
• Quality Begins at Home 78
• Brian Pioreck
  
• Managing Your ERP: How to Avoid Common Pitfalls of Implementation 82
• Marie Benesh
  
• Recognizing Runaway Projects 88
• Eileen Strider

Part Four: Changing the Organization 93

• The Satir Change Model 95
• Steven M. Smith
  
• Modeling Organizational Change 103
• Esther Derby
  
• How to Create a Process for Developing Useful Scientific Software 114
• Patricia Medvick
  
• Good Practice Hunting 123
• James Bach

Epilogue

Naomi Karten 133

Contributors 135

Index 143

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